Project Staff

Dr. Loriene Roy

Project Director

Professor, School of Information at The University of Texas at Austin

Dr. Roy is the daughter of a Bronze-Star Korean War veteran and has participated in services for veterans including SongwritingWith:Soldiers. Roy served on the iSchool’s Admissions and Awards Committee and recently completed two years as the Graduate Advisor, a role that included verifying students’ plan of studies with the Veteran Certification section of the University’s Office of the Registrar.



Dr. Sandy Hirsh

Principal Investigator

Professor and Director, School of Information at San José State University

Dr. Hirsh is the director of the School of Information, which offers award-winning 100% online graduate programs. She researches and writes on information behavior, library and information science education, and online/global engagement. She is the author of a foundational library and information science textbook, Information Services Today: An Introduction, which was first published by Rowman & Littlefield in 2015. She is co-founder and co-chair of the global virtual Library 2.0 conference series, serves on several advisory boards and association leadership roles in ALA and IFLA, and is past-president of the Association for Information Science & Technology (ASIS&T). She has worked in a range of information environments, including libraries, Silicon Valley companies focused on R&D and product development, and publishing.


Dr. Rich Gazan

Principal Investigator

Professor and Chair, Library & Information Science Program at the University of Hawai’i at Mānoa

Dr. Gazan is Professor and Chair of the Library & Information Science Program, and Associate Chair of the Department of Information & Computer Sciences at the University of Hawai’i. His research interests include how people integrate diverse types of knowledge, from interdisciplinary scientific collaborations such as the NASA Astrobiology Institute to social Q&A communities. His father served in the United States Navy.


Elle Covington

Graduate Research Associate

MSIS student, School of Information at The University of Texas at Austin

Elle Covington is a master’s student in the School of Information at the University of Texas at Austin. She holds a Bachelor of Arts in English and an Master of Arts in Media & Communication. Prior to enrollment at the University of Texas, she worked in the nonprofit sector providing marketing, branding, and editorial support.



Advisory Board

The advisory board is made up of librarians who are veterans, librarians involved in providing services for veterans, and individuals associated with services for veterans. Their role is to provide feedback on the project, recommend individuals to interview including staff at organizations serving veterans, and join in with web conferences on the project.

Valerie Kimble, MLS

Valerie is a children’s librarian and storyteller for the Pioneer Library System (PLS), a three-county, public library system in central Oklahoma. Valerie provided story programs for Yellow Ribbon events for National Guard Families during pre and post deployment conferences in Norman and Midwest City, Oklahoma from 2010 to the present. She organized PLS colleagues as needed for these events. Pioneer Library System was recognized as a Patriotic Employer by the Office of the Secretary of Defense, Employer Support of the National Guard for these programs.

For more information about Pioneer Library System, visit their website at For information about storytelling and library services to children, contact Valerie at


Madeline Ildefonso


Wendy Peters

Enda Bracken

Enda Bracken is Branch Services Director for Cuyahoga County Public Library in suburban Cleveland, Ohio. He has been working in public libraries since 1990, and has also worked for Dublin Public Libraries, Ireland; The Free Library of Philadelphia, PA ; and Willoughby-Eastlake Public Library, OH.



Beverly Fortner


Mary Judd


Leslie McCarty